Mid-Rivers Communications Elevates Customer Engagement With GOCare’s Digital Experience Suite
GOCare integration with Calix, NISC, and TalkDesk streamlines operations and customer care GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), announces a strategic partnership with Mid-Rivers Communications. The collaboration focuses on improving subscriber communications-particularly around maintenance and service-impacting events during ongoing fiber network expansion-while also integrating advanced NPS® […]