Talkdesk upgrades Copilot with agentic AI to help human agents tackle the toughest customer challenges
PALO ALTO, Calif. and ORLANDO, Fla., Oct. 21, 2025 (GLOBE NEWSWIRE) — Talkdesk(R), Inc. today announced a significant enhancement to Talkdesk Copilot, introducing new agentic artificial intelligence (AI) capabilities that allow customer service agents to request real-time assistance in highly complex situations. Unlike traditional AI assistants that provide limited, scripted guidance or limited article responses, […]