Zendesk CX Trends 2026 report highlights a new standard: customers now expect instant resolutions, deeper personalization, and greater transparency from AI-powered experiences. Zendesk released its 2026 Customer Experience (CX) Trends report, revealing that contextual intelligence – the ability to combine AI, data, and human understanding in real time – is redefining what great service means. […]
Seasoned finance leader, Kevin Strange, joins Cala as CFO VPs of Sales, Marketing and Research collectively bring decades of MedTech experience Cala®, the bioelectronic medicine leader, announced today the expansion of its executive leadership team as adoption of the Cala TAPS™ Therapy accelerates across the U.S. Cala adds four executives including Kevin Strange as Chief
New solution enables risk teams to quantify potential threats, model thousands of outcomes, and build immediate response plans. AuditBoard, the leading AI-powered global platform for connected risk, today announced the launch of Scenario Planning, a solution designed to empower executive leaders and risk teams to shift their focus from reactive reporting to proactive anticipation, enabling
Empowers Solace partners to lead real-time, event-driven transformation Solace, the real-time data and agentic AI company, today announced a Partner Program that enables consulting, integration and technology partners to expand their high impact offerings, win new business, and lead the next wave of AI-driven transformation. https://mma.prnewswire.com/media/2763938/Solace_Corporation_Logo.jpg Agentic AI represents an unprecedented opportunity for enterprises to
Interactive Course Lets Students Step into Roles of Athletic Trainer, Club Marketing Manager, and Sports Medicine Professional Everfi, theNational Hockey League (NHL®), and the National Hockey League Players' Association (NHLPA) today announced the launch of Future Goals™: Hockey Careers Beyond the Ice. This announcement celebrates 12 years of the NHL and NHLPA supporting teachers and
Rigorous Safety Standards Provide Greater Confidence For Clinician and Patient Protection- DEXIS™, a global leader in dental imaging, today announced the results of the new independent radiation testing for its handheld, portable X-ray system, NOMAD™ Pro 2. The findings confirm that NOMAD Pro 2 meets and exceeds the latest IEC standards** and demonstrates seven times
Arcfield, a leading government services and mission support provider, announced today that it has been selected as the prime contractor on the Hypersonic Test Engineering, Mission Planning and Systems II (HyTEMPS II) program from the U.S. Army's Space and Missile Defense Command (SMDC). This award represents follow-on work for the company, has a five-year period
Teamsters Demand Fair Contract Covering 1,400 Workers Across the Country Allegiant Air pilots, represented by Teamsters Local 2118, will hold a nationwide picket on Nov. 18, at 10 a.m. local time to demand a fair contract and an end to ongoing negotiation delays. More than 1,400 pilots at Allegiant across 22 airport bases are coming
Omaha Steaks, America's Original Butcher, is excited to announce a new collaboration with Target Plus, Target's third-party, curated digital marketplace. Omaha Steaks will integrate its products with Target.com, expanding the brand's reach to the Target app and website and providing customers with a convenient shopping experience for quality proteins at home. https://mma.prnewswire.com/media/2825562/OmahaSteaks_TargetPlus.jpg The initial assortment
New facility will create 500 jobs in Provo, Utah Protein-snacking innovator BUILT Brands LLC is expanding operations to meet accelerating consumer demand, the company announced Tuesday. The new 132,000-square-foot space, located in Provo, Utah, will serve as a hub for both manufacturing and distribution. BUILT begins occupancy this week. The facility will support up to