Recognition Highlights Four Decades of Excellence in Class Action Administration and Strategic Growth Through Leadership Evolution and Technology Innovation
CPT Group, Inc., a leading class action settlement administrator with over 40 years of industry experience, has been recognized by Insight Success magazine as one of the “Top 10 Trusted Legal Service Providers in 2025.” This prestigious recognition validates the company's commitment to elevating standards and setting the bar in class action administration while highlighting strategic investments in technology and talent that drive continued industry leadership.
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This announcement comes at a pivotal time for CPT Group, which has recently completed significant leadership transitions designed to strengthen its market position and enhance service delivery capabilities. Under the leadership of newly appointed President Julie Green and Senior Vice President of Business Development Tim Phillips, the company is strategically positioned to handle increasing case volumes and complexity while maintaining its signature white-glove service standards.
“This recognition from Insight Success validates what our clients have experienced for decades-CPT Group's unwavering commitment to operational excellence and innovation,” said Julie Green, President of CPT Group. “Throughout my 20 years at CPT, I've learned that the success of any notice program hinges on understanding the unique challenges each settlement presents and addressing them with precision and care. Our team's deep institutional knowledge and CPT's commitment to consistency set us apart in the industry.”
Industry-Leading Scale and Consistency
Impressive operational metrics, which demonstrate the company's ability to handle complex, large-scale settlements with accuracy and ease, support CPT Group's recognition. The company administers over 500 cases annually, serving more than 250 million class members across diverse practice areas, including data breach, consumer and product liability, wage and hour class actions, and more.
What distinguishes CPT Group in the marketplace is its exceptional staff retention and rigorous training standards. The majority of the company's workforce has remained with CPT Group for more than five years, with many senior leaders boasting decades-long tenures. Every project manager undergoes more than a year of hands-on training before managing active cases, contributing to the company's exceptionally low error rates and superior client service.
“Driven by a vision to redefine excellence in class action administration, CPT Group integrates innovation, advanced technology, and a client-centric approach,” said Tim Phillips, Senior Vice President of Business Development. “My 15 years at CPT Group have shown me that consistency and deep expertise are what attorneys value most when managing complex settlements. Our leadership stability ensures that law firms receive the high-touch, responsive consultation they need throughout lengthy case cycles.”
Strategic Technology Investments Drive Growth
Central to CPT Group's growth strategy is the evolution of its proprietary case management solution, a groundbreaking technology designed to revolutionize class action settlement management. This centralized platform eliminates inefficiencies, minimizes errors, and ensures seamless case oversight through automated workflows, real-time tracking, and advanced data analytics.
The company's investment in AI-powered analytics and omnichannel communication strategies ensures legal notices reach class members with maximum efficiency while maintaining the highest security and compliance standards. CPT Group's SOC 2 Type II certification and an industry-leading Information Security Program position the company to handle the most sensitive and large-scale settlements with confidence.
Trevor Jones, Chief Information Officer, brings expertise in AI-driven analytics, enterprise operations, and process automation capabilities that translate to enhanced operational effectiveness and optimized delivery solutions for clients. “Our technology investments aren't just about efficiency; they're about scaling our ability to deliver the personalized, consultative service that has made CPT Group a trusted partner for over four decades,” Jones noted.
Leadership Evolution Supports Strategic Growth
CPT Group's recent leadership transitions represent a strategic commitment to scaling excellence without compromising service quality. The expanded leadership team includes:
— Julie Green, President- With 20 years at CPT, Julie Green is recognized as one of the industry's most well-rounded experts in class action administration, with expertise spanning legal notice drafting, campaign design and execution, data analytics, cybersecurity compliance, tax accounting and reporting, and complex distribution processes and calculations.
— Tim Phillips, Senior Vice President of Business Development- With 15 years at CPT, Tim has spearheaded the company's nationwide expansion. His strategic focus on building long-standing client relationships and his results-driven approach have been instrumental in driving CPT's growth.
— Randi Martz, Executive Vice President of Business Development and Strategy- With 17 years at CPT, Randi oversees business development, marketing, and strategic initiatives. As a key driver of the company's market expansion, product innovation, and thought leadership, she is instrumental in developing the company's long-term strategy and identifying new opportunities to enhance CPT's position as a leader in class action administration.
— Trevor Jones, Chief Information Officer- Trevor leads CPT's digital transformation and process automation efforts. With a strong background in technology leadership, he oversees the development and implementation of scalable, secure solutions that enhance operational efficiency, data integrity, and client service. Trevor's work is central to modernizing CPT's technology infrastructure and supporting compliance with evolving data privacy and cybersecurity standards.
— MarkBrandenberger, Chief Financial Officer- Mark provides strategic financial oversight and guidance to support CPT's long-term stability and growth. He is responsible for financial planning and analysis, budgeting, risk management, and regulatory compliance. Mark's leadership ensures fiscal discipline, helps drive profitability, and also aligns financial strategy with the company's broader business goals.
— Jackie N. Koh, Vice President of Operations- In her newly appointed role, Jackie draws on 18 years of experience at CPT, bringing deep institutional knowledge and operational expertise to the position. She oversees the company's strategic operational functions, including case management, client services, and workflow optimization. Jackie's leadership ensures the execution of every aspect of CPT's operations with accuracy, accountability, continuity, and exceptional service quality.
“Our leadership team's combined decades of experience, coupled with our commitment to promoting from within, ensures cultural continuity while driving innovation,” said Green. “With all employees located in the United States and a focus on developing talent internally, we maintain the exceptional service standards that have made us the go-to administrator for leading law firms, corporations, and government agencies.” Henry Arjad, Founder and CEO.
About CPT Group
Founded over 40 years ago, CPT Group is a leading class action settlement administrator specializing in complex, large-scale settlements across multiple practice areas. As a trusted third-party administrator, the company upholds absolute neutrality, ensuring the execution of settlements with impartiality, accuracy, and full compliance with court-approved protocols. CPT Group's comprehensive services include legal notice administration, claims processing, settlement fund distribution, and strategic consultation for optimizing settlement outcomes.
With a proven track record of administering over 500 cases annually and serving more than 250 million class members, CPT Group has earned the trust of plaintiff and defense attorneys nationwide. The company's commitment to security, neutrality, and compliance, combined with its consultative approach and proprietary technology solutions, continues to set new benchmarks for excellence in class action administration.
For more information about CPT Group, visit www.CPTGroup.com.
Media Contact:
RandiMartz, EVP of Business Development(949) 428-1022Randi@CPTGroup.com
Editorial Content: You can find the complete Insight Success editorial feature, including in-depth interviews with CPT Group's leadership team, on pages 10-21 of “Top 10 Trusted Legal Service Providers in 2025.” Top 10 Trusted Legal Service Providers in 2025
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SOURCE CPT Group, Inc.
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