Emergency communications leader posts 477%YoY growth of APEX ARR; new funding to fuel cloud-native AI innovation, global expansion.
Carbyne, the leading provider of cloud-native emergency communications and response solutions, today announced it has raised$100 million in new financing.This funding round underscores Carbyne's rapid growth and will enable the company to accelerate development of itsAI-driven 911 emergency response platform, expand into new mission critical industries, and continue its international growth while upholding the highest standards of cybersecurity and compliance.
Participants in the financing included AT&T Ventures, Axon Enterprise, Cox Enterprises, Global Medical Response, Hanaco Growth, Hercules Capital, RCM Private Markets Fund managed by Rokos Capital Management (US) LP, and Silicon Valley Bank (SVB), a division of First Citizens Bank. Carbyne consulted with Goldman Sachs throughout the process.
“This significant investment is a strong vote of confidence in Carbyne's vision and execution,” said Amir Elichai, CEO and Founder of Carbyne. “Over the past year, we've demonstrated that our cloud-native approach and AI innovations can truly transform emergency communications – not only for 911 centers but also for broader markets in need of modern incident response solutions.”
Carbyne's momentum over the past year has been exceptional, highlighted bytriple-digit growthacross its core platform. Key performance milestones from the last 12 months include:
— +477% year-over-year growth in APEX annual recurring revenue (ARR): Carbyne's flagship APEX cloud platform – a next-generation 911 call-handling solution – reflecting surging demand from emergency call centers.
— +105% increase in APEX platform customers: The number of public safety agencies utilizing Carbyne's APEX platform has more than doubled, as 911 centers adopt cloud-native systems to replace aging legacy infrastructure. Continued growth will be supported by Carbyne bringing its technology to new, non-Public Safety Answering Point (PSAP) environments with critical incident response needs.
— Nearly 300 sites worldwide, across 23 U.S. states and six countries with 7,000+ calltakers using Carbyne globally: Carbyne has experienced exponential growth that's rooted in a commitment to a sustained investment in assistive AI built for mission-critical environments. Unlike bolt-on solutions, Carbyne's AI is integrated into its all-in-one platform, delivering intelligent, real-time support across call handling, dispatch, resource coordination, and emergency decision-making. Today, hundreds of public safety agencies are already leveraging Carbyne's AI Suite, and the feedback has been nothing short of phenomenal. Carbyne's proprietary, high-quality data sets – generated from millions of emergency interactions – give us a unique edge in training highly accurate virtual agents that truly understand the urgency and nuance of mission-critical scenarios. From dramatically reducing response times to alleviating frontline staffing pressures, Carbyne's AI is not a vision – it's already delivering tangible outcomes in the field.
“As AI adoption accelerates in public safety, Carbyne is uniquely positioned to lead,” said Alex Dizengof, Co-Founder and CTO of Carbyne. “By building AI into the core of our platform, we're not just enhancing emergency response – we're setting the standard for faster, smarter, and more reliable outcomes when every second counts.”
Carbyne is a leader in delivering a cloud-native, mission-critical communications platform for emergency communication centers at scale. While others are still trying to figure out how to migrate off legacy infrastructure, Carbyne is accelerating into the intelligence era – deploying AI-driven solutions that are designed to save lives today.
With this funding, Carbyne will expand its innovation pipeline, scale operations globally, and continue to provide security, privacy, and reliability as a core to its platform. The company's mission remains clear – to build a safer, smarter world by transforming how public safety agencies and critical infrastructure providers leverage technology.
“Every day, first responders and 911 operators face critical, split-second decisions,” said Axon Senior Vice President of Strategy and Corporate Development Henrik Kuhl. “Carbyne is transforming how emergency calls are managed – delivering real-time, AI-powered intelligence to those on the front lines of public safety.We're proud to work with Carbyne to help accelerate the global deployment of these life-saving technologies and unlock new opportunities to integrate Axon's connected devices and real-time operational tools with Carbyne's emergency data platform – enabling faster, more informed decisions when every moment counts.”
“Across the country when seconds count, Global Medical Response (GMR) is there to deliver the highest quality emergency care,” said Edward “Ted” Van Horne, Chief Operating Officer, GMR. “Investing in Carbyne and furthering our partnership supports GMR in continuing to improve that care – bringing cloud-native, data-rich technology to the front lines of emergency response for increased safety in the communities we serve.”
Carbyne will use the new capital to grow its R&D and engineering teams, deepen its AI capabilities, and bolster its go-to-market efforts in North America, Latin America, and EMEA. Carbyne also plans to invest in strategic partnerships and integrations to further enrich the ecosystem of tools available to emergency responders.
About Carbyne
Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native platform – built for speed, clarity, and action – uses AI to help emergency responders move faster, see more, and make confident decisions when lives are on the line. Carbyne connects responders with real-time data, live video, multilingual transcription and translation, and intelligent tools that streamline complex workflows and enhance coordination. Deployed across dozens of jurisdictions, integrated with leading public safety systems, and trusted to process over 250 million data points annually with 99.999% call handling uptime, Carbyne delivers resilience at scale. With global reach and an unrelenting focus on impact, we help communities stay safer, better prepared, and more connected – because every second matters, and every person counts. Learn more at Carbyne.com.
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