LG Electronics Canada, Inc. (LG), in cooperation with Health Canada, is announcing a voluntary recall of certain electric slide-in and freestanding ranges with front-mounted knobs. The affected models and serial numbers are indicated below. Front-mounted knobs on these ranges can be activated by accidental contact by humans or pets, posing a safety hazard.
LG is undertaking this voluntary action as part of its commitment to product safety and customer service.
Consumers with affected ranges should contact LG directly for a free warning label and placement instructions. The label reminds consumers to use LG's Lock Out/Control Lock function on the range control panel to disable activation of the heating elements when the range is not in use.
LG encourages consumers to view an instructional video regarding the Lock Out/Control Lock/Lock Out function at https://vimeo.com/1037322282. As the video demonstrates, the Lock Out/Control Lock function is activated by pressing the button for three seconds. To confirm the Lock Out/Control Lock function is on, a beep or melody will sound, and the control panel will display an image of a lock and/or “Loc.” To deactivate the Lock Out/Control Lock function and use thecooktop, again press the relevant button for three seconds.
LG ranges also include additional safety features such as a “Burner On” indicator light, an alert that sounds when the burner is activated, and a hot surface indicator light. Consumers are reminded to familiarize themselves with the operation of their range, and to follow the instruction and warnings contained in the owner's manual.
Affected Products
The following model and serial numbers are included in this recall. The model number, serial number and production date is located on the ranges listed, inside the oven door or storage drawer located on the bottom of the oven.
Customers can contact LG via email at lgrangesupport@lge.com or toll-free at 1-888-542-2623 from 8:00 a.m. to 9:00 p.m. (ET), or online at https://www.lg.com/ca_en/support/contact-us/ for a free warning label and placement instructions.
About LG Electronics Canada, Inc.
LG Electronics Canada, Inc. is the Canadian subsidiary of LG Electronics Inc., a global sales innovator in technology and manufacturing headquartered in Seoul, South Korea. LG Electronics Canada, with its head office in Toronto, Ontario, is comprised of three business units – Home Appliance Solution, Media Entertainment Solution, and Eco Solution. LG Electronics Canada is focused on delivering award-winning products known for blending style and technology. These innovative products include TVs, audio solutions and portable devices, home appliances, residential and commercial air solutions, computer monitors and laptops, and industry-leading OLED and LED digital display solutions. For more information, visit lg.ca.
SOURCE LG Electronics Canada, Inc.
https://rt.newswire.ca/rt.gif?NewsItemId=C6807&Transmission_Id=202502261549CANADANWWEB______C6807&DateId=20250226