Greenville, SC, Feb. 13, 2026 (GLOBE NEWSWIRE) — Appliance GrandMasters, a family-owned appliance repair company based in Greenville, South Carolina, has been named the 2026 Most Professional Servicer Award winner by the United Appliance Servicers Association (UASA). The award was presented during the Annual Service Training Institute (ASTI) conference, held January 19-22, 2026, in Kansas City, Missouri. CEO Wilmer Toro Accepts The Most Professional Servicer Award at ASTI The Most Professional Servicer Award is one of the appliance repair industry's most coveted national awards, drawing over 200 companies from across the country each year. It recognizes appliance service companies that raise the bar in how they operate, including in areas such as technician uniforms, service branded vehicles, company branding, web presence, and the overall customer experience. Wilmer Toro, CEO of Appliance GrandMasters, accepted the award on behalf of the team. “This award means a lot because it's earned in front of the people who dedicate their lives to this trade,” said Toro. “We've built Appliance GrandMasters around professionalism that customers can actually feel, clear communication, clean work, real guarantees, and technicians who take pride in doing things the right way. This recognition belongs to our entire team. This award is a testament to the dedication of our technicians and staff, and we're committed to continuing to raise the bar for professionalism and excellence in our industry.” Recognition Presented at Industry Training and Networking Event According to UASA, the event is designed to support companies through education and shared best practices, and the Most Professional Servicer Award is one of the organization's ways of highlighting companies that demonstrate strong operational discipline and customer-first execution. In addition to the company's national win, Toro was also nominated for “Visionary of the Year,” recognizing his leadership and forward-thinking contributions within the appliance service industry. A Culture Built on Professionalism Key focus areas include: Milestone Follows Brand Evolution and Regional Growth “Rebranding wasn't just a new name, it was an opportunity to define who we wanted to be operationally,” Toro said. “We wanted to build something that could scale without losing the personal trust that families want when they invite a technician into their home.” Since then, the company has expanded its coverage and capabilities while maintaining a service approach designed to be consistent across technicians and locations. Winning this award less than six years after rebranding is a strong validation of that vision. Toro noted that the industry recognition is valuable not only for the company, but for the local region it represents, showing what's possible when a local service business commits to a professional standard. Toro added: “We're grateful to our customers for trusting us in their homes, and we're proud of the team that earned this – techs, office staff, and everyone behind the scenes. We're going to keep improving, because that's the whole point.” Appliance GrandMasters serves homeowners and businesses across the Upstate region of South Carolina as well as Asheville and Western North Carolina, providing in-home diagnosis and repair for major household appliances. To learn more, please visit https://appliancegm.com/. About Appliance GrandMasters Media Contact
The award was presented at ASTI, the largest training and networking event for appliance repair professionals, attended by over 1,000 technicians, business owners, and industry leaders annually.
Appliance GrandMasters attributes its win to its company-wide focus on customer trust, technician development, and process-driven operations. The company's service model is built around standardized practices designed to support a predictable customer experience across service calls and regions.
Appliance GrandMasters was originally founded as Mr. Rogers Appliances and later rebranded to Appliance GrandMasters in 2020. The company says the rebrand reflected a renewed focus on professional standards and a service identity aligned with its long-term growth goals.
Appliance GrandMasters is a family-owned appliance repair company based in Greenville, South Carolina, serving homeowners and businesses across the Upstate as well as Asheville, Hendersonville, and Western North Carolina. The company provides in-home diagnosis and repair for major household appliances, including refrigerators, washers, dryers, ovens, ranges, cooktops, dishwashers, and microwaves. Appliance GrandMasters is known for honest service, clear communication, factory training, and repairs backed by strong warranties. The company is an authorized service provider for numerous premium brands such as Whirlpool, Frigidaire, Electrolux, GE, Speed Queen, Bosch, Thermador, and many more.
Company Name: Appliance GrandMasters
Contact Person: Wilmer Toro
Contact Number: 864-513-1828
Email: gvlsc@appliancegm.com
Country: United States
Website: https://appliancegm.com/
Media Contact
Company Name: Appliance GrandMasters
Contact Person: Wilmer Toro
Contact Number: 864-513-1828
Email: gvlsc@appliancegm.com
Country: United States
Website: https://appliancegm.com/