Ashley emerges as one of the first home retailers to integrate AI commerce, enabling customers to find and buy products in a single step.
Ashley,North America's largest furniture store brand,today announcedthe launch of a fully transactional shopping experience through Perplexity, an AI-powered answer engine.With PayPal's seamless payment technology, the new experiencegives customers the ability tocomplete their entire buying journeyfrom search to checkout,directly within the platform's conversational interface.
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Through this launch, Ashleyhas becomeone of the first major furniture retailers to offerdirectpurchasingwithin an AI-powered search environment.Customers can now ask for product recommendations, explore curated options,add items to cart,and complete apaymenttransaction- all in one continuous, intuitive conversation.For a closer look, check out the product demohere.
This moment signals where retail is headed-and where Ashley intends to lead,” saidChad Spencer, CEO of Ashley Global Retail.”AI-powered commerce gives us the ability toanticipateguest needs, personalize in real time, and deliver a seamless experience from discovery to purchase.”
Designed with simplicityat the forefront, the experienceleveragesPayPal's trusted payment capabilities, including its fraud protection solutions,toensure customers can shop confidentlywithin the AI experience.As morecustomersbegintheir furniture search onAI platforms such as Perplexity, thisnew capabilitypositions Ashley at the forefront of agentic commerce.
Setting a New Standard for Retail Innovation
“For us, innovation always starts with the customer,” saidNick Lezin, Senior Vice President of eCommerce at Ashley Global Retail.”By offering a fully shoppable experience within Perplexity, we're removing friction and giving customers a smarter, more intuitive way to shop Ashley.”
This new experience reinforces Ashley's ongoing investment in next-generation commerce and highlights the brand's commitment to meeting the expectations of today's digital-first customer. To celebratethe launch, shoppers who complete their first purchase using PayPal within Perplexity, between 9:00 am ET on November 25,2025through 11:59 pm ET on December 1, 2025, will receive 50% back, up to $50.Click hereforfullterms and exclusions.
About Ashley Ashleyis committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture store brand in North America and one of the world's best-selling home furnishing brands with more than 1,100 store locations in 70 countries. Start designing your dream home today. Visit Ashley online at www.ashley.com. Connect on social media throughInstagram,Facebook,YouTube, andTikTok, and check out our design-focused boards onPinterest.
About PayPal PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com,https://about.pypl.com/andhttps://investor.pypl.com/.
Media Contact:FlyteVuSharon Okaah615-921-8730sharon.okaah@flytevu.com
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