PropUp Introduces New Features to Inspection App Enhancing Accuracy and Speed for Maintenance Teams



PropUp Introduces New Features to Inspection App Enhancing Accuracy and Speed for Maintenance Teams
New video inspections and time-stamped photos help reduce go-backs and disputes

GlobeNewswire

August 19, 2025


AUSTIN, TX, Aug. 19, 2025 (GLOBE NEWSWIRE) — PropUp, a leading innovator in operational solutions for the multi and single-family rental housing industry, today announced a major upgrade to its inspection app, introducing high-definition video inspections and time-stamped photo capture. These two new capabilities will enable maintenance teams to complete inspections faster, more accurately improve diagnostics, and reduce maintenance call-backs. The features were developed in direct response to a request from Point Guard Management, with delivery from initial concept to launch in just 31 days, underscoring PropUp's commitment to rapid innovation and customer-driven development.

“We are constantly listening to our clients and building solutions they actually need,” said William Gottfried, CEO of PropUp. “This inspection app update is a perfect example of that commitment. With HD video capture and time-stamped photography, our users can dramatically increase the accuracy of their inspections, streamline move-ins and move-outs, and protect themselves from unreasonable disputes.”

With this latest update, PropUp users can now capture high-definition video on any item in every area of the inspection, directly within PropUp's mobile app inspection workflow. This enhancement speeds up inspection processes – and is particularly valuable on high-volume inspections like move-outs and move-ins – while improving accuracy by capturing real-time detail that static photos can miss. In parallel, all in-app photos are now automatically time-stamped and dated, helping operators verify inspection timing, reduce disputes and separate internal documentation from external uploads with confidence. The update includes:

  • Video Inspections:
    • Take unlimited videos to document move-outs, preventative maintenance, asset tracking, resident concerns, incident reports, and due diligence walks
    • Cut inspection time from 30 minutes to 3 minutes without losing detail
    • Reduce technician go-backs by more than 50% by capturing accurate, diagnostic-level information the first time

  • Time-Stamped Photos:
    • Verify inspection timing, location, and condition with accuracy
    • Differentiate in-app photos from manual uploads for added transparency
    • Resolve resident disputes with confidence backed by data

“We brought a real-world challenge to PropUp, and in just a month, they delivered a solution that will make a big impact across our portfolio,” said Tim Farha, President of Point Guard Management. “In my experience with software providers, this kind of responsiveness is rare and invaluable.”

PropUp is a full maintenance and facilities suite that integrates with residential property management software, delivering a suite of tools designed to elevate operational efficiency and team performance. PropUp's customizable KPIs help track timelines, centralize maintenance operations, reduce time-to-turn and vacancy loss, and unlock new revenue opportunities. The intuitive interface ensures fast adoption for end-users, providing features that drive accountability and results.

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About PropUp:

Founded by operators with decades of multi-family experience and a tech-forward approach to property management, PropUp provides maintenance, facilities, and property operations tools to property managers and owner operators across the United States and Canada. For more information visit: https://www.gopropup.com/


Joanne Hogue
Smart Connections PR for PropUp
+1 (410) 658-8246
joanne@smartconnectionspr.com

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