This marks the organization's fifth time on the List.
Inc. 5000 names North End Teleservices on its 2025 list of Fastest-Growing Private Companies. The list provides a data-driven snapshot of the most successful companies within the economy's most dynamic segment-its independent, entrepreneurial businesses.
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North End Teleservices is a part of the business process outsourcing industry which in2024, was estimated to be $302.62 billion and is projected to reach $525.23 billion by 2030. The company has undergone tremendous growth, expanding its employees from two to hundreds as it fulfills its mission of Creating Jobs and Changing Lives. “Being named one of the fastest-growing private companies in the country is an incredible honor, but this recognition is about more than growth. It's a testament to the power of purpose. From day one, we set out to do things differently. This is our fifth time of making it on Inc. 5000's list and this honor is even sweeter as we celebrate our ten-year anniversary,”says Carmen Tapio, CEO of North End Teleservices.
The organization's growth and business excellence have fueled its impact.
“Making the Inc. 5000 is always a remarkable achievement, but earning a spot this year speaks volumes about a company's tenacity and clarity of vision,” says Mike Hofman, editor-in-chief of Inc. “These businesses have thrived amid rising costs, shifting global dynamics, and constant change. They didn't just weather the storm-they grew through it, and their stories are a powerful reminder that the entrepreneurial spirit is the engine of the U.S. economy.”
Past honorees include companies such as Microsoft, Meta, Chobani, Under Armour, Timberland, Oracle, and Patagonia. For the full list, company profiles, and a searchable database by industry and location, visit: www.inc.com/inc5000.
About North End TeleservicesNorth End Teleservices LLC, is an omnichannel global provider of outsourced contact center services to government and commercial sectors. The company is committed to Creating Jobs and Changing Lives. The Company was named as a U.S. Chamber of Commerce Top 100 Small Business in America for 2024. North
End is a certified woman-owned, minority-owned, HUBZone and Enterprise Zone business that serves as an extension of its clients' brands and service delivery model. Working with small and large B2B, B2C, and government agencies, North End customizes contact center operations to meet every client's specific needs.
MethodologyCompanies on the 2025 Inc. 5000 are ranked according to percentage revenue growth from 2021 to 2024. To qualify, companies must have been founded and generating revenue by March 31, 2021. They must be U.S.-based, privately held, for-profit, and independent-not subsidiaries or divisions of other companies-as of December 31, 2024. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2021 is $100,000; the minimum for 2024 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons.
About Inc.Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com.
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