Homecare Homebase Announces August 2025 Gold Standard Award Winner

Homecare HomebaseSM (HCHB), the leading software provider for home-based care, has announced Rachael Sanor, RN and Case Manager at Mercy Hospital's Home Health & Hospice, as the August recipient of the Gold Standard Award.

https://mma.prnewswire.com/media/2743711/Homecare_Homebase_August_2025_GSA_Winner.jpg

“Rachael is a dedicated and compassionate hospice nurse who has been an integral part of our team for many years,” said Jackie Brown, BSN, RN, Executive Director at Mercy Hospital's Home Health & Hospice. “Her deep empathy and unwavering commitment to her patients consistently shine through in every interaction. Families feel supported and at ease during some of life's most difficult moments, and it's no surprise Rachael is beloved by those she serves.”

The Gold Standard Award celebrates outstanding home-based caregivers who utilize HCHB to deliver exceptional patient care. Nominees are submitted by their agency leaders and meticulously chosen by the HCHB team for their expertise, enthusiasm, and steadfast dedication.

“I'm incredibly grateful to be recognized with this award,” said Sanor. “It means so much to know that my hard work and dedication – to our patients, their families and our amazing Mercy Hospice team – are seen and appreciated. It's a powerful reminder that there are no limits to what we can achieve and it motivates me to keep striving to be the best I can be for those I serve.”

At Mercy Hospital's Home Health & Hospice, Rachael brings expertise, professionalism, and heartfelt creativity to every aspect of her care. In addition to delivering expert clinical support, she takes the time to understand her patients' personal wishes and regularly comes up with creative ways to help fulfill their requests.

“Her kindness and tireless commitment extend well beyond her clinical responsibilities,” added Brown. “Rachael's ability to provide not only medical care, but also comfort, dignity, and joy in a patient's final days is truly remarkable. She makes a profound difference in the lives of the patients and families she serves.”

To learn more about these companies, visit hchb.comand my.clevelandclinic.org.

About Homecare Homebase, LLC

Founded by industry veterans in 1999, Homecare HomebaseSM (HCHB)is a Dallas-based software leader empowering exceptional home-based care through hosted, cloud-based technology solutions and administrative services. HCHB's customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and improved revenue cycle management. HCHB's products and services streamline operations, simplify compliance and boost clinical and financial outcomes for home-based care agencies. Each year, over 300,000 HCHB users serve approximately one million patients daily, resulting in over 121 million annual visits. Homecare Homebase is a Hearst Health company. For more information, visit www.hchb.com or call us toll-free at 1-866-535-HCHB (4242).

About Hearst Health

The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies – FDB,Homecare Homebase,MCG, MHK, QGenda and Zynx Health – elevate care by informing and empoweringparticipants across the health journey. To learn more, visitwww.hearst.com/hearst-healthand follow @Hearst Health on LinkedIn.

About Mercy Hospital's Home Health & Hospice

At Mercy Hospice, we believe that exceptional care starts with a holistic approach-addressing not just physical needs, but also the emotional, spiritual, and social well-being of our patients and their families. What sets us apart is our commitment to more personalized care through intentionally smaller caseloads. This allows our team to build meaningful relationships, provide faster response times, and deliver compassionate support tailored to each unique journey. Experience the difference that true connection and dedicated attention can make in our diverse care settings with Mercy Hospice.

https://mma.prnewswire.com/media/2591843/HCHB_Stacked_SM_Color_Logo.jpg

https://c212.net/c/img/favicon.png?sn=DA43744&sd=2025-08-05

View original content to download multimedia:https://www.prnewswire.com/news-releases/homecare-homebase-announces-august-2025-gold-standard-award-winner-302521185.html

SOURCE Homecare Homebase

https://rt.newswire.ca/rt.gif?NewsItemId=DA43744&Transmission_Id=202508050900PR_NEWS_USPR_____DA43744&DateId=20250805

Scroll to Top