Employee relations software leader launches AI Hotline, expands next-gen analytics, announces Workday Help partnership, launches new AI capabilities and earns 41 G2 awards
HR Acuity, the category leader in HR case management and employee relations software, today announced a strong first half of 2025 marked by product innovation, strategic partnerships and growing industry recognition.
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From launching a 24/7 AI-powered employee hotline to unveiling next-generation analytics and strengthening integrations with enterprise HR platforms, HR Acuity continues to redefine how companies track employee issues, manage workplace investigations and foster cultures of trust.
“The first half of this year marked a powerful step forward-not just for HR Acuity, but for the entire employee relations function,” said Deb Muller, CEO of HR Acuity. “Our continued investment in AI, analytics and strategic partnerships enables employee relations (ER) teams to act faster, surface insights sooner and lead with data. We're committed to helping our customers build safer, more trusted workplaces.”
AI-Driven Platform and Product Innovation
— 24/7 AI-Powered Employee Hotline.Speakfully by HR Acuity, the company's employee reporting platform, now includes an AI-powered hotline that provides real-time, intelligent responses to employee reports. This breakthrough capability helps organizations scale their speak-up culture with immediate, consistent and confidential support, reducing response times and strengthening trust.For more information, visit https://www.hracuity.com/platform/anonymous-employee-reporting/ethics-compliance-hotline/.
— Next-Generation Employee Relations Analytics.HR Acuity's analytics platform now includes enhanced benchmarking, AI-driven category mapping and customizable dashboards, making it easier for ER teams to track trends, evaluate outcomes and take action with data. For more information, visit https://www.hracuity.com/platform/employee-relations-ai/.
— Workday Help Integration Now Available:HR Acuity's integration with Workday Help allows mutual customers to route and manage employee relations cases in one centralized location. The integration eliminates manual handoffs and improves HR workflow efficiency. For more information, visit: https://www.hracuity.com/about-us/partners/workday-partnership/.
Industry Recognition and Awards
— Deb Muller Named to Inc. 2025 Female Founders 500:HR Acuity CEO Deb Muller earned recognition as one of the country's most innovative women entrepreneurs for her visionary leadership and innovation in the employee relations field, including her role in shaping the future of employee relations with responsible, defensible AI.
— G2 Awards HR Acuity with 41 Badges in H1 2025:HR Acuity was named a leader in Enterprise HR Case Management, Investigation Management, Whistleblowing, HR Compliance and HR Analytics. The company received 21 badges in G2's Summer 2025 Report and 20 in the Spring Report-ranking #1 in Enterprise HR Case Management overall.
— Certified Great Place To Work® for 6th Year:87% of HR Acuity employees say it's a great place to work-30 points above the U.S. average. Additionally, Fortune ranked HR Acuity #14 on its 2025 Best Small and Medium Workplaces in New York.
Research and Thought Leadership
— HR Acuity Ninth Annual Employee Relations Benchmark Study Released:The ninth annual Employee Relations Benchmark Study analyzed data from 284 organizations, representing 8.7 million employees globally. The study highlights the growing need for proactive, data-driven ER practices to improve business performance and employee experience. The study's findings were featured in HR Brew, HR Executive, Inc., and more industry-leading publications. For key findings, visit https://www.hracuity.com/resources/research/employee-relations-benchmark-study/.
— Deb Muller Speaks at Labor & HR Industry Conference:At the American Fuel & Petrochemical Manufacturers Labor Relations/Human Resources Conference, Muller discussed the role of data and AI in strengthening ER case processes, compliance and visibility.
Strategic Partnerships Expand the Impact of Employee Relations
— NewEmtrain Partnership Promotes Culture and Compliance:HR Acuity and Emtrain partnered to offer clients tools that reinforce workplace culture and employee trust. HR Acuity clients can now access Emtrain's Culture Skills Toolkit, while Emtrain clients are invited to try Speakfully for anonymous reporting.
— empowER™ Community Partners with Labor Relations Institute:HR Acuity expanded its empowER™community, an exclusive network of over 6,000 employee relations professionals, with a new partnership with Labor Relations Institute Consulting Services(LRICS). The collaboration introduces a dedicated track for labor relations leaders focused on collective bargaining, union engagement and workforce strategy.
About HR Acuity
HR Acuity is the category leader in HR case management and investigations software, purpose-built for employee relations and HR professionals. Its industry-leading SaaS solution delivers powerful tools and AI-driven analytics to manage employee relations cases and investigations with consistency, clarity and confidence. By transforming how organizations handle workplace issues-from initial report to resolution and beyond-HR Acuity empowers businesses to foster transparency, accountability and a culture of trust.
HR Acuity proudly boasts an expanding customer base, working with hundreds of leading enterprises. The company publishes the annual Employee Relations Benchmark Study, covering more than 9 million employees; is the creator of ER/Q, the first-ever maturity model for employee relations; and is the founder of empowER™, a growing community of more than 6,000 employee relations, workplace investigations, human resources and compliance professionals.
For more information, visit hracuity.comor follow us on LinkedIn.
Media Contact:Kate Freer, CMOkfreer@hracuity.com
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