Risk & Insurance Education Alliance Announces 2025 Outstanding CSR of the Year State Winners

Each year, a group of exceptional insurance professionals are selected to represent their states and then can compete to become the National Outstanding CSR of the Year. This prestigious award, regarded as the foremost national award of its kind, recognizes the contributions and commitment of those who serve clients within the insurance industry.

To be eligible for the top state honor, the 2025 candidates submitted an essay on the following topic:

As technology continues to reshape the insurance industry, CSRs and Account Managers must navigate the challenge of integrating digital tools while maintaining strong, personal client relationships. AI, automation, and data analytics have enhanced efficiency and accuracy, but over-reliance on technology can lead to impersonal interactions. In your essay, discuss three key waysCSRs can successfully embrace technological advancements while preserving meaningful client relationships.

Additionally, entrants must have demonstrated commendable service to their agencies, their industry, and their community.

2025 Outstanding CSR of The Year State Winners

Alabama Karen Rodda, CIC, CISR Harmon Dennis Bradshaw, Inc.Arizona Angela Gentry, TRIP, CRIS, CLP, ARM, DAE, AFIS, ACSR, CPIW, AINS Reliable Risk Management, LLCDelaware Jessica Parrott, CIC, CISR, CWCA, ACRA The Insurance MarketFlorida Tiawanya S. Wiley, AIAM Responsive InsuranceGeorgia Ruth Martin, CIC Fulcro Insurance of Georgia, LLCMaine Kyle Derosier Cross InsuranceMaryland Margarita Rodriguez, CLCS, PLCS Gerety InsuranceMassachusetts Margaret Bleakney, CISR Elite Amplified InsuranceMichigan Jill Marie Hendrickson, CISR Elite, PMP Navigator Truck Insurance AgencyMinnesota Trista Fergon, CISR Dwight Swanstrom CompanyNebraska ReNae Calder Beef State AgencyNew York Jessica Malone, ACSR Mackoul Risk SolutionsNorth Dakota Jeannie Samuelson, CISR Elite Marsh McLennan AgencyOklahoma Kara Anderson, CISR ECI Agency, Inc.Pennsylvania Renee Staines Element Risk ManagementSouth Carolina Tammie H. Blackwood, CIC, CISR Elite, AIAM Correll Insurance Group, LLCTennessee Yodi Suggs, CIC, CISR Elite RSS InsuranceTexas Jackson Owens, CIC, CISR BKCW InsuranceWisconsin Brianna Schwanke, CSRM M3 Insurance

Risk & Insurance Education Allianceis the nation's premier provider of educational opportunities for insurance and risk management professionals.

Media Contact: DanielleJaneckaChief Experience Officer512-349-6181397497@email4pr.com

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SOURCE Risk & Insurance Education Alliance

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