Therap Services, the leading provider of HIPAA-compliant electronic documentation solutions for organizations and agencies in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and the broader human services sector, continues to strengthen its commitment to data protection and user empowerment. The latest security enhancement introduces SMS-based password reset and two-factor authentication (2FA) features, giving users more flexibility and control over their login experience.
Enhanced Security and Flexibility for Users and Agencies
With the addition of SMS-based options for password reset and 2FA, Therap ensures that users can maintain secure access to their accounts-even when email may not be immediately available. These enhancements are designed to provide a seamless and secure user experience while reinforcing the system's overall integrity.
Key Benefits for Provider Agencies and Users
— Greater Accessibility: Users can now opt to receive password reset links and one-time passcodes (OTP) via SMS, enabling secure login and account recovery using verified mobile numbers.
— Improved User Confidence: The verification process adds a layer of trust, as users are required to confirm their mobile numbers before using them for password recovery or 2FA.
— Stronger Authentication: Two-factor authentication via SMS ensures only authorized users can access sensitive information, reducing the risk of unauthorized access.
— Operational Transparency: Agencies can track when users configure their mobile numbers for OTP through updated activity tracking features, supporting audit readiness and oversight.
— Customizable Security Settings: Agencies can choose to enable this feature by submitting a request through the Issue Tracking system, allowing them to adopt enhanced security on their own timeline.
Security Enhancement for Better Outcomes
Therap's new SMS-based security features offer more than just a convenience-they represent a step forward in safeguarding user access while maintaining compliance and user autonomy. By integrating mobile-based options into its secure platform, Therap continues to provide practical, Person-Centered solutions for the evolving needs of service providers.
Learn MoreTo explore more about Therap's Person-Centered care, visit:https://www.therapservices.net/products/comprehensive-electronic-health-records-for-service-providers/
About TherapTherap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, communication, reporting, EVV and billing.
Related Links:https://www.therapservices.net
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SOURCE Therap Services
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